1. Introduction

Welcome to SolveLingo! We take your privacy and personal information protection very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information, as well as your rights regarding your personal information. By using SolveLingo services, you agree to all the terms of this Privacy Policy.

2. Information We Collect

• Account Information: Including your name, email address, and other registration information
• Learning Data: Your learning language preferences, challenge records, conversation history, learning progress, etc.
• Usage Information: Operation records when you use the service, access time, device information, etc.
• Technical Information: IP address, browser type, operating system, device identifiers, etc.

3. How We Use Your Information

We collect your information primarily for the following purposes:

• Provide and improve our language learning services
• Personalize your learning experience and recommend suitable learning content
• Analyze service usage and optimize product features
• Send you service-related notifications and updates

4. Information Sharing and Disclosure

We commit not to sell your personal information. We only share your information with third parties under the following circumstances: with your explicit consent, to comply with legal requirements, to protect our legitimate interests, or to work with our service providers (such as AI service providers) to provide core functions. We require third parties to keep your information confidential and use it only for specified purposes.

5. Data Security

We employ industry-standard security measures to protect your personal information, including encrypted transmission, access control, and regular security audits. However, please understand that no system is absolutely secure. We recommend that you keep your account password safe and do not log in to your account in public places.

6. Your Rights

You have the following rights regarding your personal information: access and view your personal information, correct inaccurate information, delete your account and related data, and export your learning data. To exercise these rights, please use the settings feature in the app or contact our customer service team.

7. Cookie and Similar Technologies

We use cookies and similar technologies to improve your experience, remember your preferences, and analyze service usage. You can manage cookies through your browser settings, but this may affect the use of certain features.

8. Policy Updates and Contact Information

We may update this Privacy Policy from time to time. For significant changes, we will notify you through in-app notifications or email. If you have any questions or suggestions about this Privacy Policy, please contact us through the in-app feedback feature.